Policies
Cloud Club Policies
Please review our policies before placing an order. Cloud Club is for adults 21+ only. Local delivery is available only within approved Schuylkill County service areas. Valid government-issued photo ID is required at delivery.
Current Delivery Rules
$15 Minimum
Orders must meet the minimum before checkout.
$4.99 Delivery
Standard local delivery fee under $40.
Free Over $40
Orders over $40 receive free delivery.
Age Verification Policy
21+ requirements, photo ID verification, refused deliveries, and age-restricted product rules.
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Return & Exchange Policy
Final sale rules, unopened item review, defective item procedures, and refund limitations.
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Delivery Policy
$15 minimum order, $4.99 delivery fee, free delivery over $40, ZIP rules, and delivery requirements.
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Rewards Policy
Points, tiers, one-time-use coupons, redemption refunds, PIN security, and rewards account rules.
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Privacy Policy
How customer, order, delivery, contact, and future payment information is handled.
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Terms of Service
Website use, order acceptance, pricing, product availability, delivery limits, and compliance terms.
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