Privacy Policy
Information We Collect
Cloud Club may collect customer information such as name, email, phone number, delivery address, ZIP code, order details, product selections, order notes, website interactions, and age verification-related information needed to process orders and provide service.
How Information Is Used
Customer information may be used to process orders, verify delivery eligibility, contact customers, provide support, confirm age and identity requirements, manage inventory, prevent fraud, improve the website, and maintain business records.
Order and Delivery Records
Order information may be stored in WooCommerce or connected systems for order management, customer support, reporting, compliance, and future automation. Delivery information may be used to determine whether an order is within the approved service area.
Payment Information
Once online payments are enabled, payment information may be processed by third-party payment processors or gateways. Cloud Club does not intend to directly store full payment card numbers on this website.
Communications
Cloud Club may contact customers by phone, email, or future SMS notifications regarding orders, delivery updates, support, verification, service announcements, and business-related communication. Marketing messages may be added later with proper opt-in controls.
Third-Party Services
Cloud Club may use third-party services such as WooCommerce, WordPress, payment processors, email providers, SMS providers, analytics tools, hosting providers, and automation tools such as n8n. These services may process information only as needed to support store operations.
No Sale of Personal Information
Cloud Club does not sell customer personal information. Customer information is used to operate the business, fulfill orders, provide service, and meet compliance and security needs.
Security
Cloud Club uses reasonable efforts to protect customer information, but no website, server, or internet transmission can be guaranteed to be completely secure. Customers should avoid submitting sensitive information through contact forms unless specifically requested.